Central Carolina Dermatology Patient Information
Central Carolina Dermatology in High Point , NC welcomes our established and new patients to our website! You will find answers here to many questions you may have.
Please arrive promptly for your appointment. In the event that you are unable to keep your appointment, we kindly ask that you notify us at least 24 hours in advance.
All patients are requested to bring their current insurance card and photo identification. Copays are collected at check in.
Please present your referral upon check in if your insurance requires one.
New Patient Information
- New patients should arrive 15 minutes prior to their scheduled appointment. You will be asked for your specialist copay, your current insurance card(s) and a photo id. If you are unable to keep your appointment, please call our office at least 24 hours prior to your scheduled appointment. Please note that a future appointment cannot be scheduled should you miss your original appointment.
- Minor patients must have a parent or legal guardian present at the time of their appointment. Legal guardians should bring court documentation for the patient file.
- New patients will be asked to complete the forms below upon check in or you may print them and bring them completed to your appointment.
Please contact your pharmacy if you need a medication refill. At Central Carolina Dermatology in High Point, we only process refill requests during normal office hours. Please allow 2 business days for refill processing.
Requesting Your Medical Records
If you would like a copy of your medical records sent to another provider, please call our office to request or send us your request, signed and dated, via mail or fax.
The above also applies if you would like a copy of your medical records for yourself, however there is a fee associated with your request and prepayment may be required.
Patient Bill of Rights
- A patient has the right to good quality care and high professional standards that are continually maintained and reviewed.
- A patient has the right to have his or her medical records treated under the HIPAA guidelines for privacy.
- A patient has the right to make informed decisions regarding his or her care and has the right to include family members in those decisions as long as they meet the HIPAA guidelines.
- A patient has the right to have any service, procedure, or fee explained upon request.
- A patient has the right to be treated with respect.
A patient is responsible for providing correct and complete information about their health, past medical history and insurance.
A patient is responsible for reporting if they do not understand the planned treatment or their part in the plan.
A patient is responsible for following the recommended treatment plan they have agreed to by keeping their appointments.
A patient is responsible for payment of all charges not covered or unauthorized by his or her insurance carrier, as well as, any associated court costs, collection fees, or other remedies required to collect delinquent accounts.
A patient is responsible for co-payments and deductibles at time of service.
A patient is responsible for referrals (if required by their insurance), or they may reschedule, or be considered private pay.
A patient is responsible for treating others with respect.
Central Carolina Dermatology Clinic accepts:
Payment plans available.
At Central Carolina Dermatology of High Point, our dermatologists are exceptional at what they do – helping patients maintain optimal dermatology health.
Insurance Plans We Participate With:
HMO, QPOS, Aetna Choice POS, Elect Choice, Managed Choice, Open Choice, HMO Open Access, Open Select, National Advantage
- Blue Cross Blue Shield
Commercial, Blue Medicare PPO and HMO, Blue Medicare Advantage, State PPO
Open Access, PPO, HMO or POS (includes Great West, formerly One Health Plan)
- Coventry / First Health / Wellpath
Mail Handlers, APWU, NALC, Hartford, Liberty Mutual
- Humana / Choicecare PPO
ACS, Benefit Management, Federated, Interactive Medical, Penn Western, Inclusive Health, Time, Web, Tpa, Group Resources, Mega Life, Meritain (any card that says Medcost)
Carolina Access- referral required by practice noted on card
Advantra Freedom, Aetna Medicare, BCBS HMO and PPO, Blue Medicare Advantage, Humana Gold Choice
PPO or MD Plan, Multiplan (not PHCS if card says POS Plan)
- Primary Physicians Care
Standard, Tricare for Life, Tricare Prime (needs referral) we are not contracted; however we do give a discount
- Free Clinics
Community Clinic of HP, Davidson Medical Ministries of Lexington
Understanding Your Insurance - Office Visits and Surgical Procedures
We want to help you understand how medical insurance covers office visits and procedures.
Copay: A flat fee you pay at each visit to the doctor's office. A copay generally covers only the physician visit where the doctor examines you, talks with you, writes prescriptions, but performs no surgical or other procedures.
Deductible: A deductible is a set amount of money that you must pay to your physicians or facilities BEFORE your insurance will pay. Example: You have a $30 deductible which you have not "met" (pain in). You visit the lab and have blood work performed which costs $50. You will need to pay the lab $30; your insurance will pay $20 (or a percantage of the $20**) since you have now met your deductible.
Coinsurance**: Usually when you have a deductible and have "met" the deductible, your insurance will then pay a percentage of the balance of your bill. The percentage left for you to pay is known as your coinsurance.
Example with all 3 terms: Your copay is $20, deductible is $30 then coinsurance is 10%
Doctor visit: $100 - you will pay $20 copay
Lab work at doctor's office: $50 - you will pay $30 for deductible (deductible is now met)+ $2 for coinsurance (coinsurance = $50 minus $30 = $20 x 10% = $2)
If our physicians or physician assistants perform procedures such as freezing or removing warts or moles, treating skin lesions, or skin biopsies, your insurance considers these to be surgical procedures and will probably apply these charges to your deductible if you have not met the deductible. Therefore, your will owe Central Carolina Dermatology a copay + deductible and/or coinsurance.
When possible, we will evaluate your condition and perform the procedure(s) required at the same office visit to expedite the diagnosis and treatment of your condition. However, should you wish to separate the office visit and procedure visit, we will, at your request, estimate your cost of the future procedure.